As of September 2024, several Pixel 9 Pro Fold owners have reported difficulties accessing 5G networks on AT&T. This issue has been a recurring topic of discussion in online forums and tech communities.
Potential Causes and Solutions
While the exact cause of these problems remains unclear, some theories include:
- Network provisioning issues: AT&T might not be correctly provisioning the Pixel 9 Pro Fold devices, leading to compatibility problems.
- Device-specific compatibility issues: There could be a specific incompatibility between the Pixel 9 Pro Fold and certain AT&T network configurations.
- Software bugs or glitches: Updates to either the device’s or network’s software might have introduced errors.
Workarounds or potential solutions that users have tried include:
- SIM card swapping: Temporarily transferring the SIM card to another device and then back to the Pixel 9 Pro Fold has been reported to work for some users.
- Network reset: Resetting the network settings on the Pixel 9 Pro Fold might help resolve connectivity issues.
- Carrier support: Contacting AT&T’s customer support and reporting the issue might lead to a resolution or provide more information.