Introduction
• Blending services from the worlds of telecommunications, IT and Web creates a fantastic
opportunity for service providers.

Introduction
• Blending services from the worlds of telecommunications, IT and Web creates a fantastic
opportunity for service providers.
• The vision is of a growing market where new services can be quickly created from a wide mix of service components.
• The market is open and competitive, barriers to entry are low, and service integration is easy.
• New services match the needs of customers who also have the ability to blend components together to create their own service mix.

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