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T-Mobile Offers 5G Backup Plan for ISP Outages


Jun 6, 2024 , ,

T-Mobile has announced the launch of Home Internet Backup, a new service designed to provide a secondary internet connection for customers facing outages with their primary Internet Service Provider (ISP).

This plan utilizes T-Mobile’s 5G network, offering an alternative for cable and fiber internet subscribers. Home Internet Backup aims to keep users connected during unexpected downtime, potentially mitigating disruptions caused by ISP outages.

“Internet outages can be disruptive for work, school, and entertainment,” acknowledged Neville Ray, President of Technology at T-Mobile, in a press release. “Home Internet Backup offers a potential solution for customers seeking an alternative connection during downtime.”

Home Internet Backup costs $30 per month with AutoPay. Existing T-Mobile customers with a qualifying voice line can get a discounted rate of $20 per month with AutoPay for a limited time.

Setting up the service requires a compatible device, which can be purchased from T-Mobile or might be included in some existing plans. The backup connection automatically activates when the primary internet connection fails, aiming for a smooth transition.

Home Internet Backup allows users to maintain their current ISPs while having a 5G backup in case of outages. This potentially gives users more control over their internet experience and helps them avoid the frustration of downtime.

The service utilizes T-Mobile’s nationwide 5G network, offering an alternative internet access point during outages. This could allow users to continue streaming, browsing the web, or participating in video calls even when their primary ISP experiences problems.

T-Mobile’s announcement highlights ongoing developments in the internet service landscape. Home Internet Backup is one example of how companies are offering new solutions to potentially improve user experiences and provide greater flexibility in choosing internet access options.