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AI Agents in Telecom: Why Governance and Human Oversight Are Becoming the Industry’s Next Big Battleground

As AI agents begin taking on autonomous roles across telecom networks, operators are wrestling with critical questions around governance, accountability, and how much autonomy machines should actually hold. Meanwhile, private…

How Tencent Cloud Used AI Agents to Migrate 1,200 Microservices for XLSMART — With Zero Downtime in 4.5 Months

Tencent Cloud has completed one of Southeast Asia's most ambitious telecom cloud migrations, moving over 1,200 microservices for Indonesian operator XLSMART in just 4.5 months without a single minute of…

Ericsson Elevates Agentic AI to the Core of Its OSS/BSS Architecture in Bold Network Automation Push

Ericsson has unveiled a sweeping architectural blueprint that places AI agents at the heart of its Operations and Business Support Systems stack, signaling a fundamental shift in how telecom networks…

Nokia and Google Cloud Embed Gemini AI Agents Into Network Operations, Targeting Autonomous Telecom Management by 2027

Nokia and Google Cloud have deepened their strategic partnership by integrating Google's Gemini AI agents directly into Nokia's network operations software, with six specialized agents set to roll out through…

SK Telecom’s AX Innovation 2.0: How One Telecom Giant Is Redefining the Workplace With Personal AI Agents for Every Employee

SK Telecom is pushing the boundaries of enterprise AI adoption with its AX Innovation 2.0 program, which assigns dedicated AI agents to each employee as "digital colleagues." The South Korean…