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RADCOM to Provide SaaS Service Assurance Solution on AWS to a U.S. Operator

ByLteWorld

May 3, 2024 , ,

A U.S. telecom operator has extended its contract to use RADCOM ACE Service Assurance to drive quality and ensure superior customer experiences. As part of this contract extension, RADCOM ACE will run on Amazon Web Services (AWS) as a Software-as-a-Service (SaaS).

Deploying RADCOM ACE on AWS will enable this operator to achieve high levels of automation and flexibility when using their assurance solution to gain real-time insights into the network and user experience. This allows the operator to adapt quickly to network changes, ensuring excellent customer experiences and delivering top-quality services.

RADCOM ACE leverages its cloud-native architecture to efficiently integrate with multiple AWS services as it processes the operator’s network data, presents critical insights, and automates changes. The migration from a private cloud environment to a SaaS model on AWS addresses the operator’s need to reduce cost and focus its engineering resources on highly technical tasks. The telecom operators’ experience and usage of RADCOM’s Service Assurance platform was a crucial consideration in selecting the solution for its network migration to AWS, as it helps engineering teams maintain consistency in service quality, measured and ensured by RADCOM ACE.